Appendix C - Receiving Inspection Procedures
Materials and components for mobility modifications and installations are determined after discussion with the customer and determination of customer need. Parts are ordered and scheduled to arrive when the customer's vehicle is scheduled to be in the shop. Materials and components for mobility modifications and installations are not inventoried, but ordered on a "just in time" basis.
When materials and components are delivered to the shop, they are inspected when to ensure the correct items have been received and that there are no apparent defects. All appropriate paperwork is kept, with the vehicle Repair Order (see Appendix D.1 and Appendix D.2 for Repair Order details), in the Vehicle Folder.
Material and components deemed to be in good working order are moved to the customer's vehicle and installed. Defective items are not accepted, but immediately returned. They may be placed in the parts return area (see the shop floor plan in Appendix B) until the appropriate shipper arrives.
Should the customer's vehicle not be available when materials and components arrive, they may be held for a limited time in the parts inspection area (see the shop floor plan in Appendix B).
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