Quality Assurance Requirements (1.3 - 1.5)

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1.3 ADMINISTRATION

The quality control system is designed to provide traceability and accountability for the vehicle through the entire modification/installation process, from receipt of materials to the point of shipment. This includes documentation of materials and components used, necessary process specifications and procedures, and final tests or inspections which help management assure that the completed vehicle / product / installation complies with the customer order and the equipment supplier’s specifications.

The Installing / Modifying Technician is responsible for making certain that proper processes and components are used. Documentation of the installed equipment and modifications is made by the Technician, with inspection and verification made by the Quality Assurance Manager.

1.4 RECEIVING INSPECTION

Material receiving inspection is as described in Appendix C of this manual. Material is to be checked for conformance to specifications and customer requirements.

Non-conforming material is not to be installed or used in the vehicle modification process. Non-conforming material is to be segregated and identified for disposition.

1.5 IN-PROCESS INSPECTION VEHICLE MODIFICATION

Work in-process is to be inspected, as outlined if Appendix D, for conformance to specifications.

Non-conforming work resulting from installation of non-conforming materials or components is to be rejected, and the component/material replaced with conforming material.

Non-conforming work resulting from improper modification of a vehicle is to be rejected, and repair or replacement is to be made in a manner acceptable to the customer and in conformance with the specifications.

Non-conformances found, which may have been incorporated into completed vehicles which have not been shipped / delivered, shall cause an investigation leading to isolation and repair of completed vehicles containing the non-conformance.

Non-conformances found, which may have been incorporated into completed vehicles which have been shipped/delivered, shall cause an investigation to isolate the number of affected vehicles, and to determine the necessity for field corrective action.

1.5.1 THIRD PARTY INSPECTION

Each facility participating in the NMEDA QAP will be audited by RADCO.  The purpose of these audits is to provide independent third party verification that Columbus Mobility Specialists, Inc. is complying with the QAP guidelines.  The audits will be conducted twice yearly and the dealer will be notified at least one week prior to the audit.  These third party audits are a mandatory component of the NMEDA QAP.